I troubleshoot for a living. In addition to finding books, students and staff bring me their concerns about laptops, data projectors, wireless among other things. Most problems, as some may attest, fall under ‘Operator Error’. I checked Digital Theatre’s FAQs, downloaded the player, and tried again. I filled in the information, input my card number, checked my boxes, and..
Grrrrrr….
I wrote a message with the operator error number I saw on the website. I contained my disappointment, while trying to put things in perspective. It’s not the end of the world. I waited this long. I can wait a little longer. Oh, who am I kidding.
Back to the website. The little guiding voice, usually nicknamed Eve Encourager on this blog, suddenly decided to deepen.
You filled in everything.
Yes.
The card is alright. You keep the limit deliberately low…
Look, I mentally replied, taking the form of Richard Armitage’s voice doesn’t mean I will have any patience with you!
No need to get grumpy.
Grrrrrrrrr….there has to be something I missed.
Would it be mansplaining, as after all I am really you sounding like him, to recommend entering the numbers exactly like the card. It’s not the first time entering everything without a space didn’t work on a website. It’s not like websites make these things clear.
The voice purred a little more if you do it one more time, at least you said you did everything.
Alright.
I entered the numbers, this time exactly the way it looks on my card. Did my checkmarks, and…..SUCCESS! The sucker processed, with a tantalizing invitation to press play. I looked at my clock, realizing I had not eaten yet. I got home, took off my coat, and went straight to my computer.
Why not get the perogies and tuck in. It’s not like you’re in the theatre, either Old Vic or Silver City. (Side Note: If I watch a broadcast from National Theatre Live, I never have food, I treat it like I actually sat in the Domar, or the National Theatre itself, but in a Winnipeg movie theatre.)
Grabbing perogies and sour cream, I sat down, pressed play, and began watching.
To Be Continued….
Unpaused Life 
Digital Theatre had been great for me with customer support – until yesterday when the file downloaded after 6 hours, was in my computer – but couldn’t be played. I still haven’t heard back from them, which is so unusual, but I solved the problem myself today. I wound up streaming it yesterday – twice . Tonight I’ll try the HD off-line version – but no pirogies for me.
See, I think the Pirogies were a mistake. I feel it in my bones. Can’t wait for part 3.
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